Control: 2 Amazon Connect instances should have CloudWatch logging enabled
Description
This control checks whether an Amazon Connect instance is configured to generate and store flow logs in an Amazon CloudWatch log group. The control fails if the Amazon Connect instance isn't configured to generate and store flow logs in a CloudWatch log group.
Amazon Connect flow logs provide real-time details about events in Amazon Connect flows. A flow defines the customer experience with an Amazon Connect contact center from start to finish. By default, when you create a new Amazon Connect instance, an Amazon CloudWatch log group is created automatically to store flow logs for the instance. Flow logs can help you analyze flows, find errors, and monitor operational metrics. You can also set up alerts for specific events that can occur in a flow.
Remediation
For information about enabling flow logs for an Amazon Connect instance, see Enable Amazon Connect flow logs in an Amazon CloudWatch log group in the Amazon Connect Administrator Guide.
Usage
Run the control in your terminal:
powerpipe control run aws_compliance.control.foundational_security_connect_2Snapshot and share results via Turbot Pipes:
powerpipe loginpowerpipe control run aws_compliance.control.foundational_security_connect_2 --shareSQL
This control uses a named query:
with contactflow_logs_attribute as ( select concat('arn:', a.partition, ':connect:', a.region, ':', a.account_id, ':instance/', a.instance_id) as instance_id from aws_connect_instance as i left join aws_connect_instance_attribute as a on i.arn = concat('arn:', a.partition, ':connect:', a.region, ':', a.account_id, ':instance/', a.instance_id) where attribute_type = 'CONTACTFLOW_LOGS' and value = 'true')select arn as resource, case when a.instance_id is not null then 'ok' else 'alarm' end as status, case when a.instance_id is not null then title || ' logging enabled.' else title || ' logging disabled.' end as reason , region, account_idfrom aws_connect_instance as i left join contactflow_logs_attribute as a on a.instance_id = i.arn;